FAQs

When you're shopping for luxury bedding, you might be wondering what is the difference between duck and goose down? Let's talk about what down is. Down is the soft, fluffy feathers found closest to a duck or goose's body. They are fine feathers and are intended to trap the air to keep the bird warm. The main difference between duck down and goose down is the size and fill power of clusters. Geese generally have warmer down clusters with higher fill power as compared to ducks. This is because geese are larger than ducks and their down clusters are generally bigger. Also, the cold environments that geese reside in demand that their down clusters be large and fluffy.

Goose down clusters are generally larger than duck down clusters. Goose down clusters typically have fewer odour issues unlike duck down clusters. Goose down clusters are the only clusters large enough for luxury down bedding. Overall, white goose down is softer and better insulated than duck down. Furthermore, goose down is the only type of down that can be used for high fill power. Higher fill power means the down can trap more air which allows for greater insulation, making it a higher quality and a longer-lived down item. Geese are the only birds large enough to provide large down clusters and create high fill power. Geese are herbivores. The lack of meat in their diet significantly reduces the oils in the feathers and down that can smell bad when exposed to moisture and perspiration. On the other hand, ducks are omnivores and will eat meat. Their meat consumption impacts the oiliness of the feather and the down they provide. These oils have a tendency to smell bad when exposed to moisture or perspiration and not properly dried.

Our luxury feather products are sourced from premium European suppliers and undergo rigorous quality control. We use only ethically sourced goose and duck feathers with high fill power (800+ rating), ensuring superior loft, durability, and comfort. Each batch is tested for cleanliness, odor resistance, and performance standards that exceed 5-star hotel requirements. Our goose down pillows feature 95% premium goose feather with 5% down for optimal support and luxury comfort.

Yes, all our specialty fabrics and feather-proof fabrics meet international hospitality standards for luxury hotels and resorts. Our materials are certified for fire retardancy, durability, and comfort requirements. We provide OEKO-TEX Standard 100 certifications, fire safety compliance (BS 5852), and thread count specifications exceeding 400 TC that surpass 5-star hotel and resort requirements across the Middle East.

Absolutely! We specialize in bespoke solutions tailored to your exact requirements. Whether you need specific dimensions, fill ratios, fabric compositions, or branding, our team works closely with you to create products that meet your unique specifications and quality standards.

We primarily serve all GCC countries including UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman. We also deliver to other Middle Eastern countries and can arrange international shipping for large orders. Our logistics network ensures reliable delivery across the region.

Standard stock items: 7-14 business days within the GCC. Custom products: 3-6 weeks depending on specifications and quantity. Large hospitality projects: 4-8 weeks with detailed project timeline. We provide tracking information and regular updates throughout the process.

Enterprise customers access our dedicated B2B portal with real-time order tracking, production status updates, delivery scheduling, and invoice management. You'll receive automated notifications at key milestones: order confirmation, production start, quality control completion, dispatch, and delivery. Your account manager provides weekly status calls for large projects and can coordinate split deliveries across multiple properties.

Yes, our B2B system maintains detailed history of all your orders with complete specifications, quality parameters, and delivery preferences. One-click reordering is available for identical products, while our account managers can quickly modify quantities, delivery dates, or customizations. We maintain your approved samples and specifications for consistent quality across multiple orders and property openings.